Good one Cate & Michael
Dale Robert Maggs
Mob 0432 776 458
Independent Riders Group
On 10/08/2013, at 1:40 PM, Independent Riders' Group <firstname.lastname@example.org> wrote:
Thinking we should encourage everyone to do what Michael has done. See below.
He has emailed VicRoads seeking an explanation as to why he has been charged the TAC levy on both his bikes, and how long that has been going on for. He will, of course, be seeking a refund!
I'm putting something on Facebook now too.
I'll let you all know if/when he gets a reply . . . should be interesting!!
Why am I being charged 2 motorcycle safety levy's? One for each bike, both in my name, both at the same address, and how long has this been going on for. Not happy, and will be seek legal advise unless this is rectified. Vic roads fess up to the blatant ripoff.
-------- Original Message --------
Subject: Fwd: ETS Webmail #500599783 is now allocated for action.
Date: Sat, 10 Aug 2013 12:00:22 +1000
Begin forwarded message:
*From:* "ETS No Reply"
*Date:* 5 August 2013 13:10:01 AEST
*Subject:* *ETS Webmail #500599783 is now allocated for action.*
VicRoads is pleased to advise that your email enquiry has been
allocated for action and your reference number is 500599783
Please record this number and refer to it in any future discussions
related to your enquiry.
A VicRoads customer service operator will endeavour to reply to your
email in the next 7 business days.
Please do not reply to this mail box as it is unattended. If the
matter is urgent, please contact our call centre on 13 11 71, or visit
your nearest Customer Service Centre.
Thank you for your patience.
A copy of the submitted enquiry is attached below for your reference.
Comments: Hello, why am I being charged 2 motorcycle safety levy's.
One for each bike, both in my name, both at the same address, and how
long has this been going on for. Not happy, and will be seek legal
advise unless this is rectified. Vic roads fess up to the blatant ripoff.
VicRoads Service Standards:
VicRoads service delivery standards ensure that you will receive a
response to your email within 7 business days. This allows VicRoads
time to process and research enquiries to provide an accurate and